Are you or a loved one struggling with alcohol or other drugs? Please call (603) 516.8161 to speak confidentially with a recovery expert. 

SENHS wants to make the intake process as comfortable as possible. We recognize that when seeking treatment, the admission process can be emotional. We are dedicated to helping you in a compassionate and timely manner. The intake process for our programs begins with a phone screen, which is done by our Intake Coordinator, who can be reached through our main number at (603) 516.8161. Walk-in services for screening are also available Monday through Friday, 8:30AM-5:00PM.

The following information will be asked:

  • Basic health information
  • Substance abuse history
  • Demographic information
  • Insurance information
  • Employment and income verification

Once the screening process is complete and you have been accepted into a program, all of the admission requirements will be outlined for you including your intake date, fees, and payment options. Please call (603) 516.8161 with any additional questions or visit our facility located at 272 County Farm Road, Dover, NH 03820.

Is my insurance accepted?

Though we do facilitate care for uninsured residential clients, Southeastern NH Services works with the following insurance providers for both residential and outpatient care:


Must Have at Time of Admission

  • Photo ID or proof of NH residency
  • Insurance card (if applicable)
  • Your current medications (including over the counter drugs) with physician orders to get you through a minimum of 14 days
  • Proof of a physical exam no greater than 30 days old
  • Negative COVID-19 test (between 72 and 96 hours pre-admission)
Please be ready for a urine drug screen and breathalyzer test. Per COVID-19 protocol, we also take clients’ blood pressure and temperature.

What to Bring

  •  1-2 weeks’ worth of clothing (we offer laundry facilities onsite, as well as towels if needed)
  • Toiletries (we provide basic hygiene products if needed, including soap, shampoo, toothpaste/toothbrush, toilet paper, et cetera)
  • Make-up (must be properly labeled)
  • Money (for soda machine, bus/cab fare, stamps, et cetera). We recommend not bringing cash in excess of $40.
  • Reading materials (appropriate for a recovery-based treatment setting). Reading materials are available for clients onsite as well.
  • Musical instruments need to be approved by staff prior to admission.
  • Art supplies should be limited to a handful of pens, markers and paper.
  • For smokers: cigarettes, chewing tobacco, cigars, and vapes are allowed (at staff discretion). Loose rolling tobacco is not allowed.
  • Cell phones are allowed after 72 hours post-admission (at staff discretion).
  • Client vehicles are allowed with valid registration (in the name of the client), license and insurance.
  • Outside food/drink is allowed (sealed/labeled). Food is kept in the pantry and is not to be stored in client bedrooms. 

What NOT to Bring

  • Bedding
  • Inappropriate clothing: Clothes featuring alcohol, drug, sexual or violent content, or that are too revealing.
  • Weapons of any kind or contraband
  • Hair dye
  • Energy drinks
  • Rolling tobacco
  • Unsealed/unlabeled food.


Southeastern New Hampshire Services

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